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Excellence
in Arts& Crafts Furniture Design and Craftsmanship
Ordering
from Us
When you are ready to order,
call (510.795.6433), FAX (510.795.6434) or email us (karl@felperin.com)
to discuss your requirements. Being a small shop, we are able to
be flexible in meeting your needs for special modifications, woods
and finishes. You may have special requirements for shipping, etc.
Small changes can often be accommodated at little or no extra charges.
When
we have jointly finalized your requrements, we will send you an
Acknowledgment of Order. This acknowledges your unique requirements,
includes detailed drawings and specifications which we will meet,
freight charges, together with an estimated delivery date. This
acknowledgement and supporting documentation can be sent either
by mail, FAX, or by email as you wish.
If
this is acceptable, we require a deposit of 1/3 of the total price
in advance to start creating your products. Our normal lead time
is six weeks from receipt of your deposit.
You
will be notified immediately when your product(s) are finished.
We will ship your order when the remainder of the purchase price
is paid. All orders will be shipped prepaid with the freight charges
clearly itemized. Since freight charges vary with such things as
the quantity being shipped, the method of delivery, etc., it is
impossible to quote delivery charges until your order is finalized.
We
accept MasterCard and Visa.

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